Date and time: Monday 20th April 2015 at 17:00
Place: Aalto University, Business School, room C331 (Fazer), Runeberginkatu 14-16, Helsinki
17:00 – 17:15 Registration and coffee
17:15 – 17:30 Opening remarks, Dr Jari Collin, Professor (adjunct professor) of Enterprise Information Systems and Service Networks at Aalto University
17:30 – 17:45 Finland Australia Business Council (FABC) news, Dr Riku Laanti, Chairman of the board, FABC & Managing Director, RLC International Management Oy
17:45 – 18:15 Key note presentation: ‘Service Design and Innovation’, Professor Eng K. Chew, Professor of Business and IT Strategy at the University of Technology, Sydney (UTS) (see the bio of Professor Eng below)
18:15 – 18:35 Q&A with Professor Eng – Discussion about cooperation opportunities between Australia and Finland in the area of service design and innovation. Followed up by more general interaction and discussion between Professor Eng and FABC members. Facilitator Riku Laanti.
18:35 – 20:00 Australian wine tasting event (Hugh Hamilton Wines: The Villain – Cabernet Sauvignon) & Networking, Heikki Lindbohm, Founder and owner, Lindbohm & Partners
RSVP: Please register to the event by email to email@example.com by 13.4.2015
Eng Chew is a former UTS-Gartner Chair and current Professor of Business and IT Strategy at the University of Technology, Sydney (UTS).
He is a former Chief Information Office of SingTel Optus, and has over 25 years of industry experience in IT and Telecommunications in Australia. His achievements include delivery of several hundreds of million Australian dollars of business value through business process re-engineering and organizational transformation. He had also held the Chair of the joint International Standards Organization-International Telecommunications Union (ISO/ITU) Standards Committee on Open Distributed Processing (1992-97).
Eng’s research interest is on technology management and leadership practices, particularly in the context of service innovation, on which he is supervising several PhD students and has co-authored two books. Eng also teaches Master of Business classes to IT and business professionals in IT Strategy and Strategic Business Management.
Eng also serves as consultant to industry. He has advised companies in Australia and Asia Pacific region. A non-executive board director of an IT firm, he received his B.E. from the University of Melbourne, M.Eng.Sc. and Ph.D. from the University of Sydney all in electrical engineering. His PhD research was in telecommunications software controlled switching systems.